Dear Customer and Partners,
Your privacy is very important to StockContinent and we take our responsibility regarding the security of your personal information very seriously.
We store your data safely and fulfill all of the technical requirements and conduct the necessary security checks to avoid any loss, misuse, alteration and unauthorized access to the personal information by any third party.
Who we are
The address of our website is: https://stockcontinent.com
Under this link you can see detailed legal information about our companies:
What we collect and store
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your first name, last name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
If you have an account and sign up for this site, we will set a temporary cookie to see if your browser accepts cookies. This cookie contains no personal information and is discarded when you close your browser.
When you sign up, we will set up some cookies to store your login and viewing options. Log-in cookies expire after two days and cookies for display options after one year. If you select “Stay signed in” when signing up, your registration will be maintained for two weeks. Logging out of your account will delete the login cookies.
When you edit or publish an article, an additional cookie is saved in your browser. This cookie contains no personal information and only refers to the post ID of the item you have just edited. The cookie expires after one day.
Embedded content from other websites
Posts on this site may contain embedded content (eg videos, pictures, posts, etc.). Embedded content from other websites behave just as if the visitor had visited the other website.
Analytics services and services from third parties and who we share your data with
We use the following services from third parties to secure your data:
– Plugin name: Wordfence Protection from company “Defiant, Inc.” For more information about the data which use this company please click on the following link https://www.wordfence.com/privacy-policy/
– Plugin name: “WORDPRESS SECURITY PLUGIN”
What rights do you have to your data?
If you have an account on this website or have written comments, you may request that we export your personal information, including any data you have provided to us. In addition, you may request the deletion of any personal information we have stored about you. This does not include the data we need to retain for administrative, legal or security-related needs.
Our contact information
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
We share information with third parties who help us provide our orders and store services to you; for example: Transport companies, our external accounter. But also we must share your data with German tax office.
Protecting your privacy is important for us. Your personal data is collected and used by us exclusively under the BDSG, TMGand the relevant data protection regulations. In the following, we will inform you about the type and volume of personal information collected from you and the purposes for which such data are collected.
Personal data are individual details about personal or material circumstances of an identified or identifiable natural person, suchas name, address or bank details.
Transmitted when accessing our web site your browser to our web server automatically following data: date and time of access, URL of the previously visited site (called referrer URL), called file, amount of data sent, type and version of browser you use, ,your operating system and your IP address. This data is stored separately from other data that you enter in the use of our site is stored. Therefore, a mapping these data to a specific person is not possible. Subsequent to statistical analysis, this data will be deleted.
We collect personal data if you voluntarily tell us this when opening an account or during the order, for example by filling the relevant form. We use the data you have provided without your express consent only for the purpose of fulfilling your order and handle. If your data is no longer required, for example, for accounting purposes, they will be deleted or locked, and deleted after the tax and commercial storage requirements. Have you signed up with your e-mail address to receive our newsletter, this is ONLY used for our own advertising purposes, until you unsubscribe from our newsletter. Every time you have the option to unsubscribe.
Our website and the other systems we ensure through technical and organizational measures against destruction, loss, access, modification or distribution of your data by unauthorized persons. Complete protection against all threats is not possible despite regular inspections.
We hire a shipping company with delivery of the goods yor ordered are passed your details on this, as far as necessary for the delivery of ordered goods. Your payment information to process payments be forwarded to the bank, which is responsible for execution of payment.
On this website, data is collected and stored in anonymous form for marketing and optimization purposes by technology from Google Analytics (www.google.com/intl/en/analytics). From these data, user profiles are created under a pseudonym. Cookies can be used to collect and store the data, however, remains strictly anonymous. The data are not used to identify avisitor personally and are not combined with information about the bearer of the pseudonym.
According to the Federal Privacy law you can request free information about your stored data, and may have a right to correction, blocking or erasure of data. If you have questions regarding the collection, processing or use of your personal data as well as in the case of disclosure, correction, blocking or deletion of data please contact us